Terms & Conditions

Last updated: January 2025

Welcome to turadhtherapy.ie ("the Website"), operated by Turadh Therapy, a psychotherapy practice run by Shilpa Prabhu, based in Galway, Ireland.

By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this Website.

1. Purpose of the Website

This Website provides general information about psychotherapy services offered by Turadh Therapy, including mindfulness-based, somatic, trauma-informed, and culturally sensitive therapeutic approaches.

All content is for informational and educational purposes only and is not intended to replace professional medical, psychological, or psychiatric advice.

2. No Therapeutic Relationship

Use of this Website, including contact forms, emails, or booking a free consultation, does not create a therapist–client relationship.

A therapeutic relationship is only established after:

  • An initial assessment,
  • Mutual agreement to work together, and
  • Informed consent has been provided and accepted.

3. Suitability of Services

Psychotherapy may not be suitable for everyone.

Services offered are not crisis or emergency services.

If you are experiencing a mental health emergency or are at risk of harm to yourself or others, please contact:

  • Emergency services (112 or 999 in Ireland), or
  • Your GP or local mental health service.

Turadh Therapy reserves the right to determine whether services are appropriate and may refer clients to alternative supports if needed.

4. Accuracy of Information

While reasonable efforts are made to ensure accuracy, Turadh Therapy makes no guarantees that all information on this Website is complete, current, or error-free.

Content may be updated or changed at any time without notice.

5. Booking & Appointments

  • A free 15-minute consultation is offered to assess suitability.
  • Session duration is one hour, unless otherwise agreed.
  • Session fees are clearly stated on the Website and may be updated from time to time.
  • Appointment confirmation is required to secure a session.
  • Full session policies, including cancellations and payment terms, will be outlined separately in the therapy contract provided to clients.

6. Online Therapy

Where online therapy is offered:

  • Clients are responsible for ensuring a private, secure, and safe environment.
  • Turadh Therapy is not responsible for technical issues beyond reasonable control.
  • Online services may be limited based on location, legal, or professional guidelines.

7. Confidentiality & Data Protection

  • Confidentiality is a cornerstone of psychotherapy practice.
  • Personal data is handled in accordance with GDPR and Irish data protection law.
  • Details regarding data collection and processing are outlined in the Privacy Policy.
  • Confidentiality may be broken where legally or ethically required (e.g. risk of harm).

8. Intellectual Property

All content on this Website, including text, logos, branding, and written materials, is the intellectual property of Turadh Therapy unless otherwise stated.

Content may not be copied, reproduced, modified, or distributed without prior written permission.

Personal use is permitted; commercial use is not.

9. External Links

This Website may contain links to third-party websites for additional information.

Turadh Therapy:

  • Does not control external websites,
  • Is not responsible for their content or privacy practices,
  • Does not endorse external views or materials.

10. Limitation of Liability

To the fullest extent permitted by law:

Turadh Therapy shall not be liable for any loss, injury, or damage arising from:

  • Use of this Website,
  • Reliance on information provided,
  • Technical issues or interruptions.

Use of this Website is entirely at your own risk.

11. Professional Registration

Shilpa Prabhu practices in accordance with professional ethical standards and is registered/accredited with relevant professional bodies as stated on the Website.

12. Changes to These Terms

These Terms & Conditions may be updated at any time.

Continued use of the Website after changes are posted constitutes acceptance of the updated terms.

The "Last updated" date will reflect changes.

13. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Ireland.

Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact:

Turadh Therapy

Second Floor, Granary Hall Centre

58 Lower Dominic Street

Galway, Ireland

📞 089 9712005

📧 [email protected]